Privacy Policy

1 What we collect

When you book a car, we collect your name, phone number, email address, pickup and drop locations, travel date and time, the car you chose and the amount you paid.

• If you tap the location button, your device shares its current position so we can measure the distance and fill the pickup or drop for you.
• If you sign in to My bookings, your email and a sign-in session are kept in your browser so you stay signed in.

2 How we use your details

Your details are used only to run your trip and to support you before, during and after it.

• Confirm your booking, assign the car and the driver, and show your fare and payment status.
• Let you, the driver and the office follow the same trip on the live tracking page.
• Send booking updates on WhatsApp or email, and support you if something goes wrong during the trip.

3 Who can see your details

Only the people who need them for your trip.

• Your assigned driver sees your name, phone number, pickup and drop points, travel time and the amount to collect.
• The office sees your booking, your payments and the same trip map.
• We do not sell your details and we do not share them with advertisers.

4 Payments

Advance and balance payments are made by UPI to the number shown on the payment page, or in cash to the driver. We never ask for your card number, UPI PIN or bank password on this website, and we do not store them. We record only the amount, the mode of payment and a confirmation reference.

5 Live location

Location is shared only while a trip is active — the position of the driver for the route map, and your pickup point if you choose to share it. Each position is stored with a time stamp so the map can show how fresh it is. You can stop sharing at any time by turning off location permission in your browser.

6 Storage on your device

The website keeps small items in your browser — your booking reference, your sign-in session, the payment code you unlocked and your sound preference — so you do not have to enter them again. Clearing your browser data removes them.

7 How long we keep records

Booking, payment and trip records are kept so we can settle balances, handle complaints and meet accounting and tax requirements. When there is no pending trip or payment, you can ask us to correct or delete the personal details we hold about you.

8 Your choices

Call or message the office to see, correct or delete the details we hold about you, or to stop booking updates on WhatsApp and email. If you are unhappy with the way we handled your data, tell us first — we will do our best to put it right.